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 emFAST is making available a comprehensive services solution known as Comprehensive Premium Support Services. Users will get recurrent training as well as upgrades to the latest versions of products sold by Optus Software in addition to the high-end support and availability of other professional services. By providing such a comprehensive solution under a single, simple agreement, users will be able to maintain the highest availability of their messaging system deployments, at the same time benefiting from the lowest total cost of ownership.
Using the vast resources of emFAST, customers will be able to reduce the total cost of ownership and maximize their return on investment. Organizations will be able to deploy messaging solutions on a high availability basis with confidence. They will also maximize the efficiency of their FACSys-Enabled solutions by having single-point-of-contact services under a variety of programs, including 24/7 offerings and availability. In addition to telephone and web support, users will also be able to get on-site support and services. This allows a user to resolve any problem the fastest and most efficient way possible. Keeping systems running and users productive is extremely important and valuable in today’s work environment. Further, FAST network members can assist users in integrating more of their applications, processes and communications into a cohesive, more valuable system.
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